Senior Customer Success & Revenue Growth Lead

Production Systems Inc; Roswell (GA); On-site; USD 89,000 - 137,000; Full time

Benefits offered by this job

Mentorship program

Benefits package

Job summary

Production Systems Inc is seeking a Senior Customer Service Representative internship-style role in Roswell, GA. The position focuses on driving qualified leads and contracts while managing a high-impact referral program.

You will report on attribution and ROI, own renewal timelines in Roswell, GA, and align sales with marketing outcomes. The role emphasizes leadership, adaptability, and omnichannel customer engagement, with mentorship and real benefits on offer.

Qualifications

• Experience in outbound calling and lead generation.
• Proven ability to lead or collaborate within a sales/marketing context.
• Willingness to own performance numbers and drive results.
• Experience with omnichannel customer interactions is a plus.

Responsibilities

• Develop and manage a referral program for Production Systems Inc customers.
• Provide reporting on attribution and ROI to inform budgeting cycles.
• Own renewal timelines to reduce churn in Roswell, GA.
• Bridge ad spend and revenue to optimize profitability.
• Enhance what marketing promises with sales delivery.

Skills

Outbound Calling

Sales Leadership

Numerical ownership

Adaptability

Active Listening

Omnichannel support

GA work history

Tools

CRM software

Job description

Production Systems Inc is seeking a Senior Customer Service Representative internship-style role in Roswell, GA. The position focuses on driving qualified leads and contracts while managing a high-impact referral program.

You will report on attribution and ROI, own renewal timelines in Roswell, GA, and align sales with marketing outcomes. The role emphasizes leadership, adaptability, and omnichannel customer engagement, with mentorship and real benefits on offer.