Senior Customer Success & Revenue Lead

Property Advantage Corp; Rio Rancho (NM); On-site; USD 84,000 - 124,000; Full time

Job summary

Property Advantage Corp seeks a Senior Customer Service Representative for a quota-driven contract role based in Rio Rancho, NM. The position offers a generous pay range and opportunities to own sales marketing initiatives, with backing from the company at every step.

You will lead multi-channel campaigns, target new business opportunities across NM, and mentor a team toward value-based selling, while maintaining sharp, data-driven outreach and competitive awareness.

Qualifications

• 7+ years using Freshdesk in a sales marketing role.
• Contract role in a Rio Rancho operation.
• Strong written communication and documentation.

Responsibilities

• Segment audiences and personalize outreach to lift response rates.
• Develop and execute multi-channel campaigns that drive qualified leads.
• Pitch upsells that feel like value, not invoices.
• Qualify opportunities so the senior team pursues real money.
• Monitor competitor pricing across New Mexico.
• Coach the Senior Customer Service Representative team toward value selling.
• Identify and pursue new business opportunities throughout NM.

Skills

Sales marketing

Lead qualification

Written communication

Tools

Freshdesk

Job description

Property Advantage Corp seeks a Senior Customer Service Representative for a quota-driven contract role based in Rio Rancho, NM. The position offers a generous pay range and opportunities to own sales marketing initiatives, with backing from the company at every step.

You will lead multi-channel campaigns, target new business opportunities across NM, and mentor a team toward value-based selling, while maintaining sharp, data-driven outreach and competitive awareness.