Senior Customer Success Manager - EU Timezone Growth

Weflow; États-Unis; À distance; CAD 127 000 - 184 000; Plein temps

Avantages offerts par ce poste

Equity

Flexible PTO

Résumé du poste

Weflow, a revenue intelligence platform for RevOps and sales teams, is seeking a Senior Customer Success Manager to own a portfolio of strategic accounts and drive adoption, retention, and expansion. You’ll shape how we structure Customer Success with real ownership over the playbook and your commercial results.

In this hands-on role, you’ll ensure onboarding, adoption, retention, and revenue growth across your book.

Qualifications

• 2-5+ years in Revenue Operations, Salesforce Administration, Customer Success or Solutions Engineering.
• Strong technical acumen with experience in CRM systems (Salesforce), data integrations, and working with RevOps teams.
• Experience leading implementation teams for highly complex products is a plus.
• Experience or deep knowledge of Salesforce data capture, pipeline management, and forecasting is a plus.
• Data-driven decision-making mindset and ability to translate insights into actions.

Responsabilités

• Own a portfolio of important accounts, driving adoption, retention, and expansion.
• Shape how we do Customer Success with ownership over the playbook and commercial results.
• Collaborate with Sales, Product, and Marketing to create a customer-first culture.
• Build our Customer Success function from scratch with a strong network across RevOps and GTM.

Connaissances

Revenue Operations

Salesforce Admin

Customer Success

Data-driven decisions

Outils

Salesforce

Description du poste

Weflow, a revenue intelligence platform for RevOps and sales teams, is seeking a Senior Customer Success Manager to own a portfolio of strategic accounts and drive adoption, retention, and expansion. You’ll shape how we structure Customer Success with real ownership over the playbook and your commercial results.

In this hands-on role, you’ll ensure onboarding, adoption, retention, and revenue growth across your book.