Senior Customer Success Manager – Drayage & Logistics

Argo AI; Long Beach (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Cargomatic is seeking a Customer Success Manager for Drayage and Supply Chain based in Long Beach, CA. You will own a portfolio of accounts, advocate for customers, and drive retention and expansion by aligning Operations, Analytics, Pricing, and Sales around customer outcomes.

You will collaborate across departments to translate customer needs into actionable improvements. You will monitor tenders, grow lanes, and ensure loads move as promised, with a strong emphasis on data-driven storytelling

Job description

Cargomatic is seeking a Customer Success Manager for Drayage and Supply Chain based in Long Beach, CA. You will own a portfolio of accounts, advocate for customers, and drive retention and expansion by aligning Operations, Analytics, Pricing, and Sales around the customer outcomes.

You will monitor tenders, grow lanes, and ensure loads move as promised, with a strong emphasis on data-driven storytelling and proactive account management. This is an on-site role with relocation not offered.