Senior Customer Success Leader — Remote-First Growth & Retention

Intellum

United States

Remote

USD 90,000 - 130,000

Full time

6 days ago
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Benefits offered by this job

Premium health insurance
Flexible PTO
401(k) matching
LinkedIn Learning subscription
Calm subscription
Annual company retreat

Job summary

Intellum is a remote-first leader in enterprise education technology, powering learning programs for global brands. We are seeking a Customer Success professional to drive retention, health metrics, and Executive Business Reviews, ensuring clients realize maximum value.

Collaborate with Product, Marketing, Support, and Sales to deliver a seamless customer experience, surface expansion opportunities, and represent the voice of the customer internally.

Skills

Customer health ownership
Executive Business Reviews
Cross-functional collaboration

Job description

Intellum is a remote-first leader in enterprise education technology, powering learning programs for global brands. We are seeking a Customer Success professional to drive retention, health metrics, and Executive Business Reviews, ensuring clients realize maximum value.

Collaborate with Product, Marketing, Support, and Sales to deliver a seamless customer experience, surface expansion opportunities, and represent the voice of the customer internally.

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