Senior Customer Success Leader - Healthcare SaaS

Kanrad Technologies Inc.; Plano (TX); Vor Ort; USD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Professional development opportunities

Health benefits

Flexible work environment

Zusammenfassung

A leading healthcare software provider is looking for a Customer Success Division Leader in Plano, Texas. This role involves managing client relationships, ensuring the application of solutions, and collaborating across teams to enhance customer satisfaction. Ideal candidates should have a Bachelor's degree and over 5 years of relevant experience, especially in Pediatric Nursing. The position offers opportunities for professional growth and is crucial for client retention and satisfaction.

Qualifikationen

• 5+ years of relevant client management experience.
• 5+ years of experience in Pediatric Nursing home health or hospice.
• Ability to influence decisions at all organizational levels.

Aufgaben

• Ensure client utilization and adoption of KanTime solutions.
• Collaborate with Sales and Support teams for account fulfillment.
• Manage annual account plans focused on retention and expansion.

Kenntnisse

Client management

Consulting

Communication

Credibility establishment

Operational knowledge

Ausbildung

Bachelor’s degree in a related field

Master’s degree in a related field

Jobbeschreibung

A leading healthcare software provider is looking for a Customer Success Division Leader in Plano, Texas. This role involves managing client relationships, ensuring the application of solutions, and collaborating across teams to enhance customer satisfaction. Ideal candidates should have a Bachelor's degree and over 5 years of relevant experience, especially in Pediatric Nursing. The position offers opportunities for professional growth and is crucial for client retention and satisfaction.