Senior Customer Stories Manager (Fully Remote)

Seismic; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

Seismic is seeking a seasoned content marketer to own the customer stories pipeline from brief to publication. You will craft compelling case studies, coordinate with product, sales, and customer success, and ensure editorial rigor while leveraging AI tools to speed drafting.

This remote role in the United States requires 5+ years in case studies or content marketing and a proven ability to write, edit, and collaborate cross-functionally. Travel may be required for customer sites and events.

Qualifications

• 5+ years of experience in case studies, customer marketing, or content marketing.
• Strong writing, editing, and cross-functional collaboration skills.

Responsibilities

• Drive the customer stories pipeline end-to-end, ensuring high-quality content.
• Use AI tools to accelerate drafting and editing while maintaining editorial rigor.

Skills

Content marketing

Copywriting

Editing

Cross-functional collaboration

AI tools

Tools

AI writing tools

Job description

• Drive the customer stories pipeline end-to-end, ensuring high-quality content that fuels go-to-market motions.
• Use AI tools to accelerate drafting and editing while maintaining editorial rigor.

What We're Looking For:

• 5+ years of experience in case studies, customer marketing, or content marketing.
• Strong writing, editing, and cross-functional collaboration skills.

What We Offer:

• Competitive salary and incentive plans.
• Remote work with travel opportunities for customer site visits and events.

Our Culture:

• We're committed to fair and equitable compensation.
• We value customer-forward thinking and innovation.

Seismic is a software company that provides a customer story orchestration platform to help businesses create and manage customer success stories. The company focuses on using AI tools to accelerate content creation while maintaining quality, and emphasizes collaboration and innovation.