Senior Customer Solutions Engineer - Cloud Security Leader

Sysdig; San Francisco (CA); Remote; USD 150,000 - 188,000; Full time

Benefits offered by this job

Extra days off

401(k) match

Parental leave

Mental health support

Health benefits

Job summary

Sysdig is hiring a Senior Customer Solutions Engineer in the Bay Area. You will own executive-level relationships across enterprise customers, guiding deployments, architecture, and operational best practices while aligning customer goals with Sysdig's platform.

Lead Customer Business Reviews, mitigate risks, and drive measurable value. Strong Kubernetes, cloud-native tech, and DevSecOps expertise are essential; CKAD/CKA/CKS certifications are a plus. This is a remote-friendly, full-time role.

Qualifications

• 5+ years in customer success, solutions engineering, or strategic consulting at a SaaS or cybersecurity company.
• Proven enterprise relationship management and navigating complex orgs.
• Hands-on experience with Kubernetes deployments and container-based solutions.
• Strong understanding of cloud-native apps, automation, and DevSecOps across major clouds.

Responsibilities

• Own executive-level relationships and strategic engagement for a portfolio of enterprise customers.
• Collaborate with customer teams on deployments, architecture, and operational best practices.
• Drive alignment between customer goals and Sysdig capabilities via success planning.
• Lead Customer Business Reviews and strategic touchpoints with technical and non-technical stakeholders.
• Mentor junior CSMs/CSEs and contribute to best practices and enablement.

Skills

Executive engagement

Stakeholder management

Kubernetes experience

Cloud-native apps

DevSecOps knowledge

Communication skills

Solution architecture

Education

CKAD/CKA/CKS certifications

Tools

Kubernetes

Terraform

Helm

Linux

Job description

Sysdig is hiring a Senior Customer Solutions Engineer in the Bay Area. You will own executive-level relationships across enterprise customers, guiding deployments, architecture, and operational best practices while aligning customer goals with Sysdig's platform.

Lead Customer Business Reviews, mitigate risks, and drive measurable value. Strong Kubernetes, cloud-native tech, and DevSecOps expertise are essential; CKAD/CKA/CKS certifications are a plus. This is a remote-friendly, full-time role.