Senior Customer Solutions Engineer (API & Integrations)

Luminance; New York (NY); On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Generous learning budget

Job summary

A leading AI solutions company is seeking a Senior Customer Solutions Engineer in New York City to enhance customer integration with their platform. This role requires strong software development skills and a knack for translating technical details into accessible information. You will work closely with Account Executives, offering technical support and creating seamless integrations with platforms like Salesforce. The role offers a competitive salary between $115,000 and $150,000 annually.

Qualifications

• At least 3 years experience at a SaaS vendor, preferably in AI or Cybersecurity.
• Strong experience in creating customer-facing developer resources.
• Ability to present technical information clearly.

Responsibilities

• Collaborate with sales and technical teams to enhance customer experiences.
• Act as technical expert on the integration of the platform.
• Build integrations for customer platforms like Salesforce and ServiceNow.

Skills

Technical skills in software development

Interpersonal and communication skills

Experience in Full Stack Web development

Problem-solving attitude

Education

Bachelor's or Master's Degree in Computer Science or related field

Tools

JavaScript

NodeJS

Python

Job description

A leading AI solutions company is seeking a Senior Customer Solutions Engineer in New York City to enhance customer integration with their platform. This role requires strong software development skills and a knack for translating technical details into accessible information. You will work closely with Account Executives, offering technical support and creating seamless integrations with platforms like Salesforce. The role offers a competitive salary between $115,000 and $150,000 annually.