Senior Customer Service & Supply Chain Manager

Lassonde Pappas & Company, Inc.; Selah (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

Lassonde Pappas & Company, Inc. in Selah, WA seeks a Senior Manager to oversee shipping, receiving, and procurement operations across onsite and offsite facilities. You will provide strategic leadership to meet short- and long-term objectives while driving growth and profitability.

The role requires strong SQF, HACCP, and GMP knowledge, with experience leading cross-functional teams, managing inventory, and negotiating packaging purchases to ensure timely production and supply chain excellence.

Qualifications

• Degree or Diploma in Business Operations Management or equivalent experience.
• 3-5 years of managerial manufacturing experience, including knowledge of production and processing methods, materials handling, quality assurance, and transportation
• Strong business acumen
• Strong planning, forecasting and analytical skills.
• Excellent communication skills
• Superb organizational skills and attention to detail
• Experience leading and developing others.
• A demonstrated commitment to continuous improvement
• Personally invested in the success of the business
• Motivated, focused, and accountable for results

Responsibilities

• Role in Safe Quality Food (SQF).
• Ensure all SQF guidelines and the SRP Food Safety programs are followed.
• Ensure all salaried staff are properly trained in understanding the Food Safety program and SQF guidelines that apply to their area.
• Work jointly together with QA Manager to ensure program training goes out to all employees and that programs are implemented and effective.
• Enforce HACCP and GMP requirements.
• Create a culture that focuses on producing Safe, Quality Food
• Logistics, Inventory and Customer Management:
• Manage the overall logistics activities including transportation and warehouse management, customer supply chain management, materials requirements planning (packaging items), receiving of all production materials and supplies, and the efficient and effective flow of finished products from point of origin to final destination in order to meet customers’ requirements.
• Oversee the purchasing of packaging items, which includes negotiating and executing commercial agreements.
• Ensure the transfer of packaging materials to the production plant from our warehouses is made in a timely manner to meet the production schedule.
• Direct a cycle count of raw materials and finished goods on daily, weekly, and monthly routines and reviewing root cause variances to mitigate future variances and make recommendations to improve procedures and processes.
• Ensure that inventory is accurately recorded in the ERP system, and variances are reported.
• Develop a thorough understanding of SunRype and our company policies; the SunRype brand, our products and key go to market strategies.
• Provide strong leadership to a cross-functional team in order to meet or exceed customer’s service expectations.
• Produce accurate monthly forecasted sales for production purposes.

Skills

Management

Forecasting

Analytical skills

Communication

Organization

Leadership

Continuous improvement

Accountability

Business acumen

Team development

Education

Degree in Business Operations Management

Job description

Lassonde Pappas & Company, Inc. in Selah, WA seeks a Senior Manager to oversee shipping, receiving, and procurement operations across onsite and offsite facilities. You will provide strategic leadership to meet short- and long-term objectives while driving growth and profitability.

The role requires strong SQF, HACCP, and GMP knowledge, with experience leading cross-functional teams, managing inventory, and negotiating packaging purchases to ensure timely production and supply chain excellence.