Senior Customer Service Representative SmartSolutions Peoria, AZ

Egreenservices; Peoria (AZ); Híbrido; USD 84.000 - 117.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Learning stipends

Flexible culture

Descripción de la vacante

SmartSolutions in Peoria, AZ is hiring a Senior Customer Service Representative. The role focuses on bridging communication, forecasting demand, and delivering compelling product demos to a broad customer base.

You will craft targeted messaging, work with negotiation specialists, and qualify opportunities to ensure the team pursues high-value prospects. The position offers a hybrid schedule with a strong growth trajectory and learning stipends.

Formación

• Public speaking ability to present to a wide AZ audience.
• Storytelling skills to translate data into actionable insights.
• Proven metrics-driven track record delivering under deadlines.
• Negotiation skills and comfort negotiating with stakeholders.

Responsabilidades

• Bridge written communication and convey the CMO's story.
• Forecast demand and align marketing spend with sales goals.
• Read market signals and reposition offers as needed.
• Deliver persuasive product demos to key buyers and stakeholders.
• Craft messaging for sales and decision-makers.
• Collaborate with negotiation specialists to align content with demand-gen goals.
• Qualify opportunities so the team pursues real prospects.

Conocimientos

Public speaking

Storytelling

Metrics-driven

Negotiation

Communication

Presentation

Collaboration

Herramientas

Help Scout

Descripción del empleo

This isn't a quota-and-coast Senior Customer Service Representative job; SmartSolutions expects the person in Peoria to expand the whole category. Match 7 years and Negotiation to this Peoria job and you unlock $84,000 - $117,000, a hybrid schedule, and steady upward room.

Key Responsibilities

• Bridge Written Communication reporting and the story your CMO needs to hear
• Forecast demand and align marketing investment with sales objectives
• Read the sales marketing market and reposition the offer when it shifts
• Deliver persuasive product demos to performance-driven buyers and stakeholders
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Partner with Negotiation specialists to align content with demand-generation goals
• Qualify hard, so the senior team only chases real money

What You'll Bring

• Comfort presenting to an AZ-wide audience without a script
• A bias toward asking the dumb question before the expensive mistake
• Track record that proves you can metrics-driven ship under deadline pressure
• Storytelling instincts that turn data into a decision
• Proven aptitude for Negotiation, ideally near Peoria, AZ
• Negotiation fundamentals plus the Help Scout polish clients notice

For all its gloriously-unglamorous ambition, SmartSolutions still operates like the scrappy Peoria startup that first cracked sales marketing years ago. We'd rather hear hard truths in the hallway than polite fictions in the all-hands.

At SmartSolutions, $84,000 - $117,000 comes with equity, learning stipends, and a flexible culture built around trust and growth.

Fresh interview slots opened up this week for the Senior Customer Service Representative search.

The version of you that already works at SmartSolutions is just one application ahead.