Senior Customer Service Representative

Egreenservices; Ogden (UT); On-site; USD 81,000 - 117,000; Full time

Benefits offered by this job

Growth ladder

Mentor invested in teamwork

Benefits that travel

Job summary

Asset Management Group seeks a Senior Customer Service Representative for a temporary role in Ogden, UT. You will own outcomes, mentor peers, and help attract, convert, and retain customers while earning $81,000 - $117,000.

The position emphasizes an employee-centric culture in Ogden, with a growth ladder, mentorship, and benefits that travel with you across Ogden, UT.

Qualifications

• 5+ years building trust with customers in challenging environments.
• Ability to handle scope changes for Ogden, UT clients.
• Cross-functional collaboration with engineers and marketers.
• Proven delivery in temporary/project-based roles.
• Strong prioritization skills when many tasks are urgent.

Responsibilities

• Script webinars to fill the sales marketing funnel.
• Build and nurture relationships with prospects in the Ogden, UT market.
• Dig into funnels and fix the step where buyers vanish.
• Tune ads to improve cost-per-lead.
• Guide Ogden partners through co-marketing initiatives.

Skills

Customer relationship

Cross-functional collaboration

Prioritization

Calm under pressure

Independent contributor

Tools

Gorgias

Job description

This temporary Senior Customer Service Representative role puts you at the center of how Asset Management Group attracts, converts, and retains its best customers. The right collaborative candidate will own outcomes, mentor peers, and earn $81,000 - $117,000 in this senior temporary position.

Key Responsibilities

• Script the webinar that fills the sales marketing top of funnel
• Build and nurture relationships with prospects across the Ogden, UT market
• Dig into Gorgias funnels and fix the step where buyers vanish
• Tune the ad creative until the sales marketing cost-per-lead drops
• Walk UT partners through co-marketing they'll say yes to

What You'll Bring

• 5+ years building trust the slow, unglamorous way
• Demonstrated calm when an Ogden, UT client changes scope mid-stream
• Cross-functional ease, from Cross-selling engineers to Customer Success marketers
• A track record of quality-obsessed delivery in a temporary structure
• An instinct for prioritization when everything is labeled urgent
• Ability to thrive both independently and as part of a tight-knit team

What sets Asset Management Group apart isn't size but an employee-centric Ogden culture that refuses to ship Customer Success it wouldn't trust itself. The pace is energetic but humane, and we treat protecting your time off as part of the work.

We back $81,000 - $117,000 with a growth ladder, a mentor invested in your Teamwork, and benefits that travel with you across Ogden, UT.

We refreshed this Senior Customer Service Representative listing this week to keep it current for applicants.