Senior Customer Service Representative

Energy Innovation Corp; Hartford (CT); On-site; USD 88,000 - 134,000; Part time

Benefits offered by this job

Mentorship

Flexible schedule

Job summary

Entertainment Advantage Inc in Hartford, CT is seeking a Senior Customer Service Representative who will rewrite the script to fit CT markets rather than merely following it. The role emphasizes a freelance workload and scope, with compensation ranging from $88,000 to $134,000 per year.

You will craft collateral, participate in demos, refine messaging after losses, and deliver persuasive demos to stakeholders. Mentorship, benefits, and flexible arrangements are highlighted.

Qualifications

• Conflict resolution depth and customer journey mapping curiosity.
• Sharp organizational skills and ability to juggle multiple workstreams.
• Ability to learn new sales and marketing systems quickly and apply them.
• Experience at the senior level inside a freelance role.

Responsibilities

• Keep messaging consistent from Hartford, CT billboards to cold DMs.
• Create sales collateral, decks, and proposals that move prospects forward.
• Sit in on demos and tighten the script after every loss.
• Deliver persuasive product demos to transparent buyers and stakeholders.
• Run experiments on sales marketing messaging and keep only what converts.
• Test messaging variations and iterate based on performance data.
• Hand the Senior Customer Service Representative crew a territory plan they can actually run.

Skills

Conflict Resolution

Customer Journey Mapping

Organizational skills

Freelance senior experience

Tools

Jira Service Management

Job description

A Senior Customer Service Representative who only follows the script will be bored at Entertainment Advantage Inc; we want the one who rewrites it for CT. Take stock: $88,000 - $134,000, freelance, 6 years of Conflict Resolution, and a senior title that grows teeth as you prove yourself.

Key Responsibilities

• Keep the messaging consistent from Hartford, CT billboards to cold DMs
• Create sales collateral, decks, and proposals that move prospects forward
• Sit in on demos and tighten the script after every loss
• Deliver persuasive product demos to transparent buyers and stakeholders
• Run experiments on sales marketing messaging and keep only what converts
• Test messaging variations and iterate based on performance data
• Hand the Senior Customer Service Representative crew a territory plan they can actually run

What You'll Bring

• Equal parts Conflict Resolution depth and Customer Journey Mapping curiosity
• Sharp organizational skills and an ability to juggle multiple workstreams
• Ability to learn new sales marketing systems quickly and apply them effectively
• Experience at the senior level inside a freelance role

Where most sales marketing vendors automate the easy parts, Entertainment Advantage Inc tackles the hard ones, from an autonomy-driven headquarters in Hartford, CT. We keep the freelance workload sustainable so your best Jira Service Management work isn't your last gasp.

Come for $88,000 - $134,000, stay for the mentorship, the benefits, and the rare flexibility that makes Entertainment Advantage Inc a customer-obsessed place to grow.

We re-validated this opening today; Entertainment Advantage Inc is still on the lookout.

If steady freelance work with real stakes appeals to you, the Senior Customer Service Representative chair is waiting.