Senior Customer Service & Quotes Specialist

Talentify; Sparks (NV); On-site; USD 39,000 - 48,000; Full time

Job summary

Motion Industries seeks a Customer Service Representative II to accurately determine and meet customer expectations. You will support lead representatives, handle orders, quotes, and inquiries, and help optimize processes for repeat business.

The role requires reliability, strong communication, and the ability to multitask in a fast-paced environment with a focus on customer satisfaction and efficient order processing.

Qualifications

• High school diploma or GED required.
• 3–5 years of related customer service experience preferred.
• Excellent communication and multitasking abilities.

Responsibilities

• Responds to customer inquiries, provides quotes, and handles order entry.
• Places customer orders via phone, fax, email, or in person.
• Negotiate pricing within parameters to influence gross profit.
• Adjusts non-contract pricing to meet customer needs while maximizing profit.
• Builds customer relationships to drive repeat business and process improvements.
• Maintains inventory levels to fulfill customer orders.
• Expedites backorders and prepares orders for shipment.

Skills

Reliability

Organization

Attention to detail

Communication

Multi-tasking

Computer skills

Negotiation

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries seeks a Customer Service Representative II to accurately determine and meet customer expectations. You will support lead representatives, handle orders, quotes, and inquiries, and help optimize processes for repeat business.

The role requires reliability, strong communication, and the ability to multitask in a fast-paced environment with a focus on customer satisfaction and efficient order processing.