Senior Customer Service & Orders Specialist

Motion; Jackson (MS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation and sick pay

Holiday pay

Job summary

A distribution company located in Jackson, MS is seeking a Senior Customer Service Representative with over 5 years of experience. The role involves responding to customer inquiries and managing orders. The ideal candidate will have excellent communication and negotiation skills, as well as strong product knowledge. This position offers an opportunity to mentor less experienced representatives and influence company profitability through effective customer interactions.

Qualifications

• Typically requires five (5) or more years of related experience.
• Ability to negotiate sales prices and manage customer orders efficiently.

Responsibilities

• Respond to customer inquiries and place customer orders.
• Build customer relationships to drive repeat business.
• Provide guidance to less experienced Customer Service Representatives.

Skills

Excellent communication skills

Multi-tasking

Excellent computer skills

Negotiation skills

Strong product knowledge

Reliability

Organization

Attention to detail

Education

High school diploma or GED

Job description

A distribution company located in Jackson, MS is seeking a Senior Customer Service Representative with over 5 years of experience. The role involves responding to customer inquiries and managing orders. The ideal candidate will have excellent communication and negotiation skills, as well as strong product knowledge. This position offers an opportunity to mentor less experienced representatives and influence company profitability through effective customer interactions.