Senior Customer Operations & Supply Chain Manager

Advanced Micro Devices; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

AMD benefits

Job summary

Advanced Micro Devices in Austin, TX is seeking a Customer Operations Support Specialist to coordinate operations between AMD and customers. You will manage backlog reviews, lifecycle stages, and inventory while building executive-level relationships to resolve issues and improve performance.

The role emphasizes collaboration across teams, process improvement, and proactive customer engagement through reviews and operational meetings. Excellent communication and analytical skills are essential.

Qualifications

• Bachelor's degree or equivalent industry-related experience.
• Strong supply chain knowledge.
• Experience with data center customers preferred.
• Project management experience.
• Ability to write executive communications.
• Strong analytical skills with cross-functional dependencies.

Responsibilities

• Review customer backlogs and resolve with stakeholders (factory, finance, sales, customers).
• Manage product lifecycle stages (NPI, EOL).
• Manage inventory and Days of Inventory to control costs.
• Balance demand vs supply and forecast, monitor consumption patterns.
• Build strategic relationships at multiple management levels for continuity.
• Lead projects and provide consultative advice to management.
• Collaborate within the team to share best practices and remove obstacles.
• Develop processes and adopt new tools to enhance capability.
• Engage customers through quarterly business reviews and meetings.

Skills

Data Center knowledge

Supply Chain

Project management

Executive communications

Analytical skills

Cross-functional coordination

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

Power BI

Job description

Advanced Micro Devices in Austin, TX is seeking a Customer Operations Support Specialist to coordinate operations between AMD and customers. You will manage backlog reviews, lifecycle stages, and inventory while building executive-level relationships to resolve issues and improve performance.

The role emphasizes collaboration across teams, process improvement, and proactive customer engagement through reviews and operational meetings. Excellent communication and analytical skills are essential.