Senior Customer & Operations Leader (Supply Chain)

ST; Santa Clara, Northern (CA, KY); Hybrid; USD 133,000 - 166,000; Full time

Job summary

STMicroelectronics is seeking an experienced operations leader to serve as the primary interface between customers and ST for orders, forecast alignment, and service performance. You will drive order lifecycle management, backlog optimization, and on-time delivery across the supply chain.

You will partner with sales, finance, logistics, and divisions to translate demand into reliable supply commitments, manage risk and escalations, and support revenue targets with data-driven decisions.

Qualifications

• 10-15 years of operations leadership in sales, demand and supply management, and customer service.
• Strong understanding of supply chain principles and best practices to support planning, coordination, and execution across the value chain.
• Excellent communication and problem-solving skills.

Responsibilities

• Customer orders and executions management, including backlog optimization and on-time deliveries.
• Supply and logistics management, capacity visibility, and risk mitigation.
• Customer communication and escalation handling on operational topics.
• Capacity and constraint outlook development with mitigation strategies.
• Collaborate with sales, finance, divisions, and supply chain teams.

Skills

Sales processes

Demand planning

Supply chain

Customer service

Communication

Problem solving

Job description

STMicroelectronics is seeking an experienced operations leader to serve as the primary interface between customers and ST for orders, forecast alignment, and service performance. You will drive order lifecycle management, backlog optimization, and on-time delivery across the supply chain.

You will partner with sales, finance, logistics, and divisions to translate demand into reliable supply commitments, manage risk and escalations, and support revenue targets with data-driven decisions.