Global Supply Chain & Demand Fulfillment Leader

Socket.dev; Livonia (MI); On-site; USD 130,000 - 162,000; Full time

Job summary

STMicroelectronics is seeking an experienced operations leader to act as the primary interface between customers and ST, managing orders, backlog, and forecast alignment while ensuring delivery performance.

In Livonia, MI, you will lead the order lifecycle, coordinate with sales and operations teams, and drive data-driven decisions to optimize supply chain execution. Travel up to 25% domestically and internationally may be required.

Qualifications

• 10-15 years of relevant experience.
• Experience in sales processes, demand and supply management, and customer service.
• Demonstrated people leadership experience.
• Strong understanding of supply chain principles, processes, and best practices.
• Collaborative partner with business operations, sales, finance, divisions, and supply chain teams.
• Strong communication and problem solving skills.
• Ability to travel up to 25% domestically and internationally as required.

Responsibilities

• Manage the order life cycle including firm orders, NRE POs, and samples.
• Maintain and optimize the backlog. Update requests, monitor confirmations and deliveries, and capture customer signals to improve forecast accuracy.
• Achieve revenue plans by driving optimal backlog coverage in close partnership with the customer, sales, and champions.
• Translate key supply drivers, including internal and external inventory, goods in transit, constrained demand, product lead times and delays, and demand layering, into a clear and reliable supply commitment to the customer through capacity visibility, quality service setup, and alignment with sourcing agreement obligations.
• Manage buffer stock agreements, including vendor‑managed inventory contracts and long‑term inventory agreements.
• Proactively manage shipment risks. Resolve delays, expedite urgent shipments, address customs issues, and manage trade compliance requirements.
• Lead customer communication on operational topics, including lead time, delivery status, and improvements.
• Partner closely with the respective sales team and manage escalations, ensuring timely resolution through prompt communication.
• Collaborate with regional business intelligence and Sales to manage, expand, and maintain centralized regional reporting and monitoring tools.
• Perform data‑driven analytics to identify trends, areas of excellence, and areas for improvement to support the management team in decision‑making, strategy definition, and execution.
• Monitor forecast process performance and ensure a continuous feedback loop with relevant stakeholders.
• Detect future supply issues and resolve identified issues through daily collaboration with Business Operations team members, division planning directors, and Central Supply Chain.

Skills

Operations leadership

Sales processes

Demand & supply management

Customer service

People leadership

Supply chain knowledge

Communication

Problem solving

Job description

STMicroelectronics is seeking an experienced operations leader to act as the primary interface between customers and ST, managing orders, backlog, and forecast alignment while ensuring delivery performance.

In Livonia, MI, you will lead the order lifecycle, coordinate with sales and operations teams, and drive data-driven decisions to optimize supply chain execution. Travel up to 25% domestically and internationally may be required.