Senior Customer Insights & Analytics Lead

Ryder System, Inc.; Charleston (WV); On-site; USD 115,000 - 125,000; Full time

Job summary

Ryder System, Inc. is seeking an experienced Lead Data Analyst to drive complex analytics for the Marketing team and broader business. You will lead dashboards, data governance, and cross-functional analytics across Ryder units, translating insights into strategic recommendations.

The role requires 6+ years in analytics, strong SQL, Python, and BI tooling, and the ability to lead data initiatives from concept through delivery within a large enterprise.

Qualifications

• Bachelor's degree in supply chain, data analytics, or equivalent.
• Master's degree in data analytics, supply chain, MBA or equivalent (preferred).
• 6+ years of applied project experience in data management and digital transformation.
• 6+ years creating dashboards for diagnostic analysis; cloud experience required.
• 4+ years in an individual contributor role as a key team member.

Responsibilities

• Lead design, development, and delivery of dashboards and analytical products for executives; own project planning and ad hoc reporting guidance.
• Design and oversee scalable reporting frameworks across product lines; ensure consistency and usability; manage workstreams.
• Lead customer and market analyses across Ryder business units: sizing, share, growth, segmentation; support marketing strategy.
• Establish data accuracy standards; support audits and quality checks; steward data assets; improve data resources.
• Lead data acquisition, integration, cleaning, validation, and analysis from multiple sources; coordinate data activities with timelines.

Skills

SQL queries

Python

PowerBI

R

Databricks

Education

Bachelor's Degree in Data Analytics or related

Master's Degree in Data Analytics or MBA (preferred)

Tools

SQL

Python

Power BI

R

Databricks

Job description

Ryder System, Inc. is seeking an experienced Lead Data Analyst to drive complex analytics for the Marketing team and broader business. You will lead dashboards, data governance, and cross-functional analytics across Ryder units, translating insights into strategic recommendations.

The role requires 6+ years in analytics, strong SQL, Python, and BI tooling, and the ability to lead data initiatives from concept through delivery within a large enterprise.