Senior Customer Growth Specialist - DE (Flexible Hours)

Houston Methodist; Wilmington (DE); Sur place; USD 95 000 - 133 000; Plein temps

Avantages offerts par ce poste

Learning stipends

Flexible Wilmington, DE hours

Résumé du poste

Houston Methodist in Wilmington, DE seeks a Senior Customer Service Representative responsible for both strategy and execution in developing new markets. The role emphasizes cold calling and outbound campaigns with a salary range of $95,000–$133,000 and a contract-based position.

Expected to drive upsell/renewal conversations, test messaging, and scale outbound efforts while collaborating across teams. Competitive compensation includes learning stipends and flexible hours in Wilmington, DE.

Qualifications

• Growth mindset that treats feedback as fuel
• Learner's pace that keeps up with shifting requirements
• Cross-functional ease with teams across departments
• Sharp organizational skills to juggle multiple workstreams
• Proven Cold Calling results, ideally in Wilmington, DE

Responsabilités

• Use Critical Thinking and Cold Calling tools to automate and scale outbound efforts
• Test messaging variations and iterate based on performance data
• Carry the booth conversation past small talk into next steps
• Find the performance-driven hook that makes Wilmington, DE prospects lean in
• Drive upsell and renewal conversations with existing Houston Methodist accounts
• Collaborate with sales and marketing to align on outbound strategy

Connaissances

Cold Calling

Growth mindset

Cross-functional collaboration

Organizational skills

Outils

Gorgias

Description du poste

Houston Methodist in Wilmington, DE seeks a Senior Customer Service Representative responsible for both strategy and execution in developing new markets. The role emphasizes cold calling and outbound campaigns with a salary range of $95,000–$133,000 and a contract-based position.

Expected to drive upsell/renewal conversations, test messaging, and scale outbound efforts while collaborating across teams. Competitive compensation includes learning stipends and flexible hours in Wilmington, DE.