Senior Customer Growth & Analytics Specialist

Nestlé; Seattle (WA); On-site; USD 82,000 - 130,000; Full time

Benefits offered by this job

401k match

Healthcare

Other benefits

Job summary

Nestlé USA is seeking a Senior Customer Account Specialist to drive category growth across assigned accounts and product categories. You will partner with account management, sales finance, and marketing teams to execute sales fundamentals, analyze performance, and deliver annual sales goals.

The role requires a BA/BS with 5+ years in account management or related experience, strong Excel/PowerPoint skills, and the ability to develop customer presentations with data-driven insights.

Qualifications

• University Degree (BA/BS) or equivalent experience.
• Proficiency in Excel and PowerPoint.
• Strong presentation skills.
• Experience leading/owning projects on previous teams.
• Successfully delivered on KPI objectives in previous roles.
• Good working knowledge of channel of trade customer base in Grocery, Mass and New Business.
• Demonstrates a thorough understanding of the sales fundamentals.
• Strong communication skills, both oral and written, strategic thinking, and customer service orientation.

Responsibilities

• Drive category growth and achieve annual sales and commercial spend targets.
• Develop category driving business plans such as new item presentations and 4P initiatives.
• Support in Business Planning tools with distribution tracking and promotion administration.
• Identify insights from category reports and provide recommendations.
• Partner with cross-functional teams to transform shopper insights into action.
• Manage commercial spend, including administration and tracking.

Skills

Excel

PowerPoint

Presentation skills

Project leadership

KPI delivery

Sales fundamentals

Channel knowledge

Strategic thinking

Communication skills

Initiative

Education

BA/BS or equivalent

Job description

Nestlé USA is seeking a Senior Customer Account Specialist to drive category growth across assigned accounts and product categories. You will partner with account management, sales finance, and marketing teams to execute sales fundamentals, analyze performance, and deliver annual sales goals.

The role requires a BA/BS with 5+ years in account management or related experience, strong Excel/PowerPoint skills, and the ability to develop customer presentations with data-driven insights.