Senior Customer Enablement Lead – NA OEM

Entegris, Inc.; Aurora (IL); On-site; USD 86,000 - 96,000; Full time

Benefits offered by this job

Annual bonus eligibility

Progressive PTO

401(k) employer match

Health, dental, and vision insurance

Education assistance

Job summary

Entegris, Inc. is seeking a Senior Specialist, Customer Enablement to act as the main point of contact for North America OEM accounts and their ecosystem.

You will manage customer satisfaction and revenue-support activities for mature product lines and recurring revenue, coordinating with global teams to ensure delivery and operational excellence. You will drive engagement with customers, lead priority meetings, develop forecasts, and orchestrate cross-functional responses to complex issues,

Qualifications

• Bachelor’s degree in business or related field.
• 5–8 years in sales or customer enablement.
• 2+ years in the semiconductor manufacturing industry.

Responsibilities

• Serve remotely as the primary point of contact for the NA OEM ecosystem and mature product lines.
• Drive customer alignment meetings to ensure build plans align with customer priorities.
• Lead resolution of high-priority customer, product, supply and service issues with cross-functional teams.
• Develop forecasts for North America OEM accounts and ecosystem demand.
• Drive global communication and consistency across sites, regions and internal teams.

Skills

Excel

SAP

Forecasting

Analytical skills

Education

Bachelor’s degree in business or related field

Job description

Entegris, Inc. is seeking a Senior Specialist, Customer Enablement to act as the main point of contact for North America OEM accounts and their ecosystem.

You will manage customer satisfaction and revenue-support activities for mature product lines and recurring revenue, coordinating with global teams to ensure delivery and operational excellence. You will drive engagement with customers, lead priority meetings, develop forecasts, and orchestrate cross-functional responses to complex issues,