Senior Customer Analytics & Execution Lead

Home Depot U.S.A., Inc.; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Home Depot is seeking a Senior Customer Execution Business Analyst to drive awareness, adoption, and activation of digital products with customers and store teams. This role partners across Marketing, Product, Operations, and Internal Communications to develop and execute communication, education, and engagement strategies that support launches and ongoing adoption.

The analyst will use customer insights, associate feedback, and performance data to identify opportunities, measure impact, and

Qualifications

• Bachelor's degree or equivalent in related field.
• Minimum 3 years of work experience.
• Strong project management and data analysis skills.

Responsibilities

• Lead project teams of analysts and associates.
• Perform data gathering tasks, synthesis, and develop solutions; plan strategy and data usage.
• Produce documents for teams and leadership to review and utilize.
• Deliver presentations to teams and executive leaders and sponsors.
• Build skills and knowledge including self-development, team knowledge and internal knowledge.

Skills

Project management

Stakeholder management

Presentation

Written communication

Cross-functional collaboration

Education

Bachelor's degree or equivalent in related field

Job description

The Home Depot is seeking a Senior Customer Execution Business Analyst to drive awareness, adoption, and activation of digital products with customers and store teams. This role partners across Marketing, Product, Operations, and Internal Communications to develop and execute communication, education, and engagement strategies that support launches and ongoing adoption.

The analyst will use customer insights, associate feedback, and performance data to identify opportunities, measure impact, and