Senior Digital Adoption & Customer Execution Analyst

The Home Depot; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

The Home Depot is seeking a Senior Customer Execution Business Analyst to drive adoption of digital products with store teams and cross-functional partners. You will collaborate with Marketing, Product, Operations, and internal teams to develop and execute communication, education, and engagement strategies that support launches and ongoing adoption.

You will analyze customer insights and performance data to identify opportunities, measure impact, and enhance the digital experience.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 3 years of work experience minimum.
• Must be legally permitted to work in the United States.
• Strong project management, stakeholder management, presentation, and written communication skills.

Responsibilities

• Lead Project Teams of Analysts and other associates.
• Perform data gathering tasks, synthesis, and data-driven solution planning.
• Produce documents for teams and leadership to review and utilize.
• Deliver presentations to teams and executive leaders and sponsors.
• Build skills and knowledge including self-development and cross-functional knowledge.

Skills

Cross-functional leadership

Communication

Analytical thinking

Execution

Education

Bachelor's degree

Job description

The Home Depot is seeking a Senior Customer Execution Business Analyst to drive adoption of digital products with store teams and cross-functional partners. You will collaborate with Marketing, Product, Operations, and internal teams to develop and execute communication, education, and engagement strategies that support launches and ongoing adoption.

You will analyze customer insights and performance data to identify opportunities, measure impact, and enhance the digital experience.