Senior Customer Insights Analyst - Data & ML

The Home Depot; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

The Home Depot in Atlanta seeks a Senior Analyst in Customer Insights to develop in-depth quantitative analyses translating complex customer data into actionable business recommendations for Marketing, Operations and Merchandising.

You will interpret results, support cross-functional teams, work with ML outputs, and prepare board-ready presentations that clearly communicate insights and impact across the organization.

Qualifications

• Bachelor's degree in a related field.
• Minimum of 3 years of analytical experience.
• Strong SQL and data analysis skills required.

Responsibilities

• Interpret analytical results and propose business improvements.
• Analyze customer behavior around key events (promotions, weather, etc.).
• Develop/validate customer segmentations and value metrics.
• Support cross-functional teams with quantitative/qualitative analysis.
• Analyze transactions to identify purchase triggers for forward-looking initiatives.

Skills

Data analysis

SQL

Communication

Data visualization

Retail experience

Executive presentation

Education

Bachelor's degree

Tools

SAS

Excel

PowerPoint

Job description

The Home Depot in Atlanta seeks a Senior Analyst in Customer Insights to develop in-depth quantitative analyses translating complex customer data into actionable business recommendations for Marketing, Operations and Merchandising.

You will interpret results, support cross-functional teams, work with ML outputs, and prepare board-ready presentations that clearly communicate insights and impact across the organization.