Senior Customer Analytics Architect

Idean UK; New York (NY); On-site; USD 113,000 - 213,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement savings plan

Paid time off and holidays

Employee assistance programs

Job summary

Capgemini Invent in New York, NY is seeking a Senior Customer Analytics Consultant to help clients transform operations by leveraging insights from customer, commercial, and operational data. You will design, develop, and deploy advanced analytics and AI solutions that drive measurable business value.

The role requires strong analytics background, hands-on coding skills, and experience delivering analytics use cases across industries.

Qualifications

• Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, or related STEM field.
• Proven experience in customer analytics, commercial insights, or operational data science.
• Strong ability to translate complex data into actionable business insights and recommendations.
• Hands-on experience with data science tools and programming languages such as Python, SQL, R, or MATLAB.
• Familiarity with AI/ML techniques, data visualization tools, and cloud platforms.
• Experience in delivering analytics use cases in industries such as Consumer Products, Retail, Manufacturing, Life Sciences, or Energy & Utilities.
• Agile project delivery experience and understanding of consulting methodologies.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead the definition and development of customer analytics and data science solutions.
• Advise clients on solution architecture, implementation strategies, and best practices.
• Conduct workshops to identify business pain points, define solution paths, and co-create innovative analytics strategies.
• Build and deploy machine learning models, customer segmentation algorithms, and predictive analytics solutions.
• Collaborate with cross-functional teams to integrate analytics into business processes and platforms.
• Ensure quality assurance, testing, and successful roll-out of analytics solutions.

Skills

Python

SQL

R

MATLAB

Data visualization

Cloud platforms

Education

Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, or a related STEM field

Job description

Capgemini Invent in New York, NY is seeking a Senior Customer Analytics Consultant to help clients transform operations by leveraging insights from customer, commercial, and operational data. You will design, develop, and deploy advanced analytics and AI solutions that drive measurable business value.

The role requires strong analytics background, hands-on coding skills, and experience delivering analytics use cases across industries.