Senior AI-Driven Customer Analytics Consultant

Frog; New York (NY); On-site; USD 113,000 - 213,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision

401(k) retirement plans

Life and disability insurance

Employee assistance programs

Job summary

Capgemini Invent in the United States is seeking a Data Scientist within the Customer Analytics Advisory team to help clients transform operations through analytics and AI solutions. The role covers client advisory, solution design, and technical implementation, including building ML models and deploying analytics across business processes.

Requires STEM degree, experience in customer analytics, and proficiency with Python/SQL/R/MATLAB, AI/ML methods, data viz, and cloud platforms; Agile

Qualifications

• Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, or a related STEM field.
• Proven experience in customer analytics, commercial insights, or operational data science.
• Strong ability to translate complex data into actionable business insights and recommendations.
• Hands-on experience with data science tools and programming languages such as Python, SQL, R, or MATLAB.
• Familiarity with AI/ML techniques, data visualization tools, and cloud platforms.
• Experience in delivering analytics use cases in industries such as Consumer Products, Retail, Manufacturing, Life Sciences, or Energy & Utilities.
• Agile project delivery experience and understanding of consulting methodologies.
• Excellent communication and stakeholder management skills.
• Must have an awareness of how to Design, develop, and deploy AI-driven solutions to enhance decision‑making, automate processes, and improve operational efficiency across the organization

Responsibilities

• Client Advisory & Solution Design: Lead the definition and development of customer analytics and data science solutions.
• Advise clients on solution architecture, implementation strategies, and best practices.
• Conduct workshops to identify business pain points, define solution paths, and co-create innovative analytics strategies.
• Technical Implementation: Build and deploy machine learning models, customer segmentation algorithms, and predictive analytics solutions.
• Collaborate with cross-functional teams to integrate analytics into business processes and platforms.
• Ensure quality assurance, testing, and successful roll-out of analytics solutions.

Skills

Data analytics

Python

SQL

R

MATLAB

AI/ML

Data Visualization

Cloud platforms

Consulting methodologies

Stakeholder management

Education

Bachelor’s or Master’s degree in STEM

Tools

Python

SQL

R

MATLAB

Job description

Capgemini Invent in the United States is seeking a Data Scientist within the Customer Analytics Advisory team to help clients transform operations through analytics and AI solutions. The role covers client advisory, solution design, and technical implementation, including building ML models and deploying analytics across business processes.

Requires STEM degree, experience in customer analytics, and proficiency with Python/SQL/R/MATLAB, AI/ML methods, data viz, and cloud platforms; Agile