Senior CTU Field Service Technician (Lab Equipment)

PerkinElmer; Canton (OH); On-site; USD 110,000 - 146,000; Full time

Job summary

PerkinElmer is seeking a Senior Frigoriste Technician to maintain, calibrate, diagnose, and repair CTU devices from -80°C freezers to incubators and climatic chambers. You will work with on-site Customer Service Engineers and support simple lab devices in a regulated GxP setting.

The role requires refrigeration repair experience, Swiss refrigeration credentials, and English/German language proficiency. A valid driver's license and Swiss installation-license eligibility are expected.

Qualifications

• Proven work experience as a Refrigeration/Cooling Appliances Repair Service Technician or similar role.
• Valid authorization to work with refrigerants in industrial applications (Swiss VFB-K Art. 1 Abs. 1 Bst. B or equivalent).
• Swiss Federal Certificate of Capacity as Installer-Electrician or eligibility for installation licenses under OIBT/NIV.
• Experience in a GxP environment is preferred.

Responsibilities

• Provide timely, knowledgeable repairs of customers' appliances.
• Maintain high-quality customer service and care.
• Identify improvements to business performance and customer experience.
• Explain benefits of Value-Added Services to customers.
• Author maintenance and calibration protocols per ISO, USP, and related standards.
• Support on-site Customer Service Engineers (CSE) with frontline maintenance and qualification of simple devices.

Skills

Refrigeration repair

English proficiency

German proficiency

Driver's license

GxP knowledge

Education

Swiss Federal Certificate of Capacity as Installer-Electrician

OIBT/NIV installation licenses eligibility

Job description

PerkinElmer is seeking a Senior Frigoriste Technician to maintain, calibrate, diagnose, and repair CTU devices from -80°C freezers to incubators and climatic chambers. You will work with on-site Customer Service Engineers and support simple lab devices in a regulated GxP setting.

The role requires refrigeration repair experience, Swiss refrigeration credentials, and English/German language proficiency. A valid driver's license and Swiss installation-license eligibility are expected.