Senior CSM – AI‑Driven SAP P2P (Remote)

xSuite Solutions Inc.; Southborough (MA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

401(k)

Medical, Dental, Vision, and Life insurance

Paid time off

Job summary

xSuite Solutions Inc. is seeking a Senior Customer Success Manager to join our team in Southborough, Massachusetts. In this role, you will promote our products and support customers in transitioning to active users of our software solutions. Ideal candidates will possess strong communication and relationship-building skills, with a background in accounts payable or SAP FI/CO settings.

The position offers a hybrid work model with opportunities to work with artificial intelligence and machine learning technologies. Join us and help our clients in their digital transformation journey.

Qualifications

• 3-5 years experience in a Financial or SAP FI/CO Analyst setting.
• Ability to work in a team and take responsibility.
• Excellent written and communication skills in English.

Responsibilities

• Regularly check in with customers to address concerns.
• Present/Demo solutions to customers.
• Coordinate sales efforts for services and license revenues.
• Prepare and submit sales contracts.
• Develop trusted advisor relationships with executive sponsors.
• Prepare weekly and monthly reports.

Skills

Customer relationship building

Strong written communication skills

Interpersonal skills

Problem-solving skills

Job description

xSuite Solutions Inc. is seeking a Senior Customer Success Manager to join our team in Southborough, Massachusetts. In this role, you will promote our products and support customers in transitioning to active users of our software solutions. Ideal candidates will possess strong communication and relationship-building skills, with a background in accounts payable or SAP FI/CO settings.

The position offers a hybrid work model with opportunities to work with artificial intelligence and machine learning technologies. Join us and help our clients in their digital transformation journey.