Senior CRM & Business Operations Analyst

Socket.dev; Irvine (CA); On-site; USD 84,600 - 103,400; Full time

Benefits offered by this job

Bonus eligibility

Stock-based compensation

Job summary

MaxLinear, a global NASDAQ-traded company, seeks a Senior Business Operations Analyst I to optimize CRM data integrity and reporting within a semiconductor-focused organization. You will implement, train, and support CRM users, while ensuring design registrations and opportunities are accurately tracked.

The role emphasizes cross-functional collaboration with finance, quality, and operations, leveraging ERP systems and Salesforce/MS Dynamics CRM experience to drive efficiency and data quality

Qualifications

• Experience with an integrated ERP system with Finance, Quality and Operations modules.
• Experience working with Sarbanes-Oxley protocols.
• Strong skills in Excel and Word.
• Meticulous attention to detail and accuracy.
• Organized and process-oriented with excellent communication skills.
• Ability to manage multiple tasks and use good judgment in resolving difficult issues.
• Semiconductor industry experience preferred.
• CRM experience a plus (Salesforce, MS Dynamics).
• Bachelor's in business, marketing, accounting, or related + 6 years of experience, or Masters + 3 years of experience.

Responsibilities

• Maintain CRM data including accounts, end customer projects, and products
• Manage data quality for accounts, design registration, opportunities, samples, and quotes
• Support and train internal and external CRM users and Partners (manufacturer reps & distributors)
• Support new project implementation in CRM: Samples, EVK, contracts
• Update and maintain internal process documentation
• Ensure accurate reporting and design registration of new design-in opportunities
• Manage CRM development and issues with business applications team
• Work with CRM admin to improve the functionality and user experience
• Support sales managers with administrative tasks in CRM

Skills

ERP systems

SOX compliance

Excel

Attention to detail

Communication skills

Multi-tasking

CRM experience

Education

Bachelor's or Master's degree in business/related+experience

Tools

MS Word

Job description

MaxLinear, a global NASDAQ-traded company, seeks a Senior Business Operations Analyst I to optimize CRM data integrity and reporting within a semiconductor-focused organization. You will implement, train, and support CRM users, while ensuring design registrations and opportunities are accurately tracked.

The role emphasizes cross-functional collaboration with finance, quality, and operations, leveraging ERP systems and Salesforce/MS Dynamics CRM experience to drive efficiency and data quality