Senior Critical Facilities Technician: Data Center Ops

Iron Mountain; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Medical, Dental and Vision benefits -

Day One benefits

Employee Assistance Program

Two weeks paid vacation

7 paid holidays + sick pay

Professional development and training

Referral program

Job summary

Iron Mountain seeks a Senior Critical Facilities Technician to support 24x7 data center operations, including electrical, HVAC, and building management systems. You will monitor, maintain, and optimize critical power and cooling while adhering to safety procedures.

Ideal candidates have 1–3 years of data center or critical operations experience, strong attention to detail, and the ability to manage multiple tasks with minimal supervision in a fast-paced environment.

Qualifications

• 1-3 years experience in a critical operations environment and/or data center experience preferred.
• Multitasking across different systems to manage ticket queues and tasks.
• Attention to detail and ability to follow documented processes and safety rules.
• Strong organization and prioritization with minimal supervision.
• Commitment to learning and career growth within Iron Mountain.
• Customer service mindset and willingness to support clients.
• Overtime, varied hours, nights, weekends and holidays may be required.
• Ability to obtain security clearance if required and U.S. Citizenship.

Responsibilities

• Proactively support the safety of the environment and occupants and follow safety procedures.
• Monitor critical power, cooling, security, and support systems to meet up-time goals.
• Perform limited maintenance to keep data center systems running smoothly.
• Manage and update service tickets in IMDC’s ticketing system.
• Take daily readings and inspect equipment for issues.
• Assist in vendor access and create work assignments and changes.
• Procurement of goods and services through the procurement system.
• Respond to third-party reports of mechanical or maintenance issues.

Skills

Critical operations

Data center experience

Multitasking

Attention to detail

Organization

Customer service

OT availability

Security clearance eligibility

Job description

Iron Mountain seeks a Senior Critical Facilities Technician to support 24x7 data center operations, including electrical, HVAC, and building management systems. You will monitor, maintain, and optimize critical power and cooling while adhering to safety procedures.

Ideal candidates have 1–3 years of data center or critical operations experience, strong attention to detail, and the ability to manage multiple tasks with minimal supervision in a fast-paced environment.