Data Center Operations Technician - Critical Facilities

Iron Mountain

Miami (FL)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Job summary

Iron Mountain is seeking a Critical Facilities Technician to support 24x7 data center operations in a Florida facility. You will monitor critical power, cooling and environmental systems, perform routine maintenance, and manage tickets and dispatch for timely issue resolution.

The role emphasizes safety, adherence to procedures, and a proactive approach to maintaining uptime. Overtime may be required; US citizenship or eligibility may apply for certain access and clearances.

Qualifications

0-2 years experience in a critical operations environment and/or data center experience preferred.

Responsibilities

Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
Monitor IMDC's critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
Monitor, resolve and update all assigned service tickets using IMDC's ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
Proactively identify issues and take the needed steps to resolve them. Assist with service delivery tasks when needed.