Senior Credit Card Collections Strategy Lead

TD; Wilmington (DE); In loco; USD 120.000 - 186.000; Tempo pieno

Descrizione del lavoro

TD is seeking a Senior Credit Card Collections Strategy Manager to lead end-to-end collections optimization with advanced analytics, segmentation, and test-and-learn methods. The role requires deep expertise in credit card collections, strong problem-solving skills, and the ability to drive measurable improvements within regulatory guidelines.

The ideal candidate will collaborate across functions, develop strategies across delinquency stages, and communicate recommendations to senior management.

Competenze

• Bachelor's degree required; Graduate degree preferred or equivalent experience.
• 10+ years' experience in credit card collections or related risk roles.
• Proficient in MS Office and analytical software.
• Experience with SQL or SAS for data extraction/ETL.
• Strong analytical and problem-solving abilities; detail-oriented.

Mansioni

• Develop and execute collections strategies across delinquency stages to improve cure and roll rates.
• Design, test, and optimize treatment strategies using data-driven insights.
• Monitor strategy performance and propose enhancements for superior customer and portfolio outcomes.

Conoscenze

Credit card collections

Data analytics

Hypothesis-driven

Regulatory compliance

Cross-functional leadership

Formazione

Bachelor's degree

Graduate degree preferred

Strumenti

Relational Databases

ETL (SQL/SAS)

SQL

SAS

SAS Enterprise Miner

FICO Model Builder

Angoss Knowledge Seeker

Descrizione del lavoro

TD is seeking a Senior Credit Card Collections Strategy Manager to lead end-to-end collections optimization with advanced analytics, segmentation, and test-and-learn methods. The role requires deep expertise in credit card collections, strong problem-solving skills, and the ability to drive measurable improvements within regulatory guidelines.

The ideal candidate will collaborate across functions, develop strategies across delinquency stages, and communicate recommendations to senior management.