Senior Creator Manager

Social Tale - TikTok Shop Agency; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work across the US

Job summary

SocialTale is a global TikTok Shop agency that grows GMV for brands through creators, affiliates and LIVE. We’re hiring a Senior Creator Manager based in the US to run a book of brands and raise the standard of creator management across the team.

You will lead creator programmes for your US brands, own the playbook, train peers, track GMV performance and collaborate with leadership on tools and standards.

Qualifications

• Proven TikTok Shop affiliate GMV results.
• Experience with TikTok Shop Affiliate Center, Seller Center and sample management.
• Experience running creator communities on Discord and with creator tools like Cruva/Euka/Reacher.
• Experience training or coaching others on creator work.
• LIVE and GMV Max experience is a plus.
• Based in the US and able to work US hours.

Responsibilities

• Manage your US-brand creator programmes: recruitment, samples, commissions, content briefs and posting cadence.
• Own SocialTale's creator playbook and keep it current.
• Train Creator Managers across pods with weekly sessions and monthly reviews.
• Track creator performance against GMV and flag risks early to Account Managers.
• Collaborate with Head of Performance on standards, tooling and escalations.

Skills

GMV-driven

Training & coaching

Discord communities

English communication

Tools

Cruva

Euka

Reacher

Discord

Job description

SocialTale is a global TikTok Shop agency that grows GMV for brands through creators, affiliates and LIVE. Each brand is run by a pod: an Account Manager who owns the client and the number, supported by Creator Managers who build and run the creator programme.

We're hiring a Senior Creator Manager based in the US to run a book of brands and raise the standard of creator management across the team.

What you'll do

• Run creator programmes for your own book of US brands: recruitment, samples, commissions, content briefs and posting cadence
• Own SocialTale's creator playbook and keep it current
• Train and onboard Creator Managers across our pods, with weekly sessions and monthly reviews of their output
• Track creator performance against GMV and flag risks early to the Account Managers
• Work with the Head of Performance on standards, tooling and escalations

What you'll bring

• Can clearly demonstrate TikTok Shop affiliate GMV you have driven
• Hands-on experience with TikTok Shop Affiliate Center, Seller Center and sample management
• Comfortable running creator communities on Discord and using creator tools such as Cruva, Euka, Reacher or similar
• Experience training or coaching other people on creator work
• LIVE and GMV Max experience is a plus
• Based in the US, fluent written and spoken English, able to work US hours

The deal

• Full-time, remote across the US