Senior Corporate Travel Consultant — GDS Expert

TripActions; United States; A distancia; USD 28.000 - 62.000; Jornada completa

Descripción de la vacante

Navan in the United States is seeking an experienced Global Operations travel specialist to directly support travelers across chat, phone and email. You will own complex bookings, maintain supplier knowledge, and ensure a best-in-class experience while aligning with SLA targets.

Candidates bring 5+ years of corporate/leisure booking experience, advanced Sabre or Amadeus GDS skills, and strong written and spoken English.

Formación

• 5+ years managing bookings for corporate and leisure travelers.
• Advanced Sabre or Amadeus GDS experience is mandatory.
• Experience with local market supplier content in ARC/BSP is required.
• Strong verbal and written English communication.

Responsabilidades

• Assist travelers with best-in-class travel support via chat, calls and email.
• Maintain supplier, destination and system knowledge.
• Analyze customer needs and urgency to provide accurate bookings.
• Support self-service of the Navan platform and app where possible.
• Respond to customers within SLA expectations.
• Follow travel and expense procedures and global compliance.
• Provide regular feedback to stakeholders on processes.
• Stay updated on product launches and supplier updates.

Conocimientos

Travel bookings management

GDS Sabre/Amadeus

English proficiency

Herramientas

Sabre GDS

Amadeus GDS

Descripción del empleo

Navan in the United States is seeking an experienced Global Operations travel specialist to directly support travelers across chat, phone and email. You will own complex bookings, maintain supplier knowledge, and ensure a best-in-class experience while aligning with SLA targets.

Candidates bring 5+ years of corporate/leisure booking experience, advanced Sabre or Amadeus GDS skills, and strong written and spoken English.