Senior Coordinator, Account Operations

THE·TEAM; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

THE·TEAM is seeking a Senior Coordinator, Account Operations to support regional grocery store client activations. You will manage asset inventory, receive and ship materials, assist with scheduling, and prepare, pull, and load assets for events.

Travel up to 25% is required and you'll work with brand, logistics, and operations teams to ensure efficient activations. On-site you will supervise setup, teardown, staffing, and safety, while coordinating with internal teams and vendors.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2+ years of event production or event management experience required.
• General knowledge of AVL production equipment and basic technical production.
• Strong communication, organizational, and relationship management skills.
• Ability to travel up to 25% as needed.

Responsibilities

• Support client activations from concept development through onsite execution with the brand team.
• Coordinate meetings to define objectives, scope, deliverables, and requirements.
• Assist in determining staffing needs for upcoming events.
• Create schedules, layouts, and activation materials for projects.
• Prepare materials and coordinate transportation with Logistics and Operations.
• Provide asset measurements, build specs, and vendor support for signage and fabrication.
• Manage asset inventory, repairs, shortages, and storage areas.
• Travel to collect items from the client’s corporate headquarters when needed.
• Provide on-site management support for events, including setup and teardown.

Skills

Event coordination

AVL knowledge

Vendor coordination

On-site event support

Project management

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.

Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM.

Job Overview

LIVE·TEAM is searching for a creative, organized, and experienced Senior Coordinator, Account Operations to join our team of event professionals. This role will support the delivery of best-in-class experiences for our regional grocery store client. The Senior Coordinator is responsible for the maintenance and inventory of client assets and premiums. This includes receiving and shipping materials, making deliveries and pickups, supporting event scheduling, and preparing, pulling, and loading assets for events. This role will also assist with event planning and production and attend events alongside the brand team and client. The successful candidate will develop a thorough understanding of each project and help ensure activations are executed efficiently while providing thoughtful recommendations, solutions, and feedback to internal teams, vendors, and client. This position will require up to 25% travel.

What You’ll Do

• Work with the brand team to support client activations from concept development through onsite execution
• Participate in client and internal meetings to understand each project’s objectives, scope, deliverables, and support technical, operational, creative, and logistical requirements
• Coordinate with the Creative team on all incoming event delivery and vendor installation needs
• Assist in determining staffing needs for upcoming events
• Create lists, schedules and layouts for internal needs for projects
• Prepare activation materials and partner with the Logistics and Operations teams to prep for transportation
• Support Project Managers and the internal Creative team with event renderings and fabrication and signage needs, including providing measurements and build specifications, and other necessary information
• Ensure Flex orders are created and partner with the internal Technical team to provide audio, video, lighting, and other technical needs for each event
• Support the management of asset inventory by tracking assets and reporting repair needs, shortages, damage, and other issues
• Maintain and organize client storage areas, including warehouse bays and storage trailers, while ensuring inventory records remain accurate
• Help maintain client transportation vehicles, ensuring they are clean, organized, and in working order
• Assist with the shipping and receiving of client premiums, event materials, and other items as needed
• Travel as needed to collect items from the client’s corporate headquarters
• Assist with loading and unloading assigned event vehicles
• Support the operational management of assigned events and tours

On-Site Event Management

• Provide on-site management support for assigned events
• Direct and delegate responsibilities to on-site staff to support the successful execution of event activations
• Assist with the setup and teardown of event activations
• Help oversee event staff during loading and unloading to ensure safe loading procedures
• Other duties as assigned

What We’re Looking For

• Bachelor’s Degree or equivalent experience required
• 2+ years of event production or event management required
• General knowledge of AVL production equipment, with the ability to understand and communicate basic technical production with internal team and clients
• Self-motivated and proactive, with the ability to take initiative and quickly adapt in a fast-paced environment while maintaining a positive, solutions-oriented attitude
• Strong communication, critical and creative thinking, and relationship management skills
• Ability to build and maintain effective working relationships with clients, vendors, project managers, and internal teams
• Excellent organizational skills and a strong understanding of project management principles including project planning, monitoring, and execution
• Advanced knowledge of Microsoft Office Suite
• Ability to lift up to 50 lbs and occasionally lift and/or move objects that weigh more than 100 pounds with assistance
• Experience with Flex is a plus

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.