Senior Director, Experiential Ops & Production

THE·TEAM; New York (NY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Professional Development

Generous Time Off

Parental Leave

Retirement Plan

Healthcare Coverage

Ancillary Benefits

Commuter Benefits

Job summary

The Director, Experiential Operations & Production at THE·TEAM leads end-to-end production for high-volume activations and live events, ensuring safety, budget discipline and quality. This senior role drives scalable production models and partners with networks across fabrication, AV, venues and labor.

Open to Remote work with a hybrid approach, you will mentor teams, manage timelines, and adapt plans to fast-changing campaigns for media, influencer and creator programs.

Qualifications

• 8+ years in experiential, live event or integrated production.
• Experience leading complex programs and high-volume activations.
• Strong financial and commercial acumen with budgets.

Responsibilities

• Lead end-to-end production and operations for experiential programs and live events.
• Translate creative objectives into scalable production plans with tight timelines.
• Manage guest, talent and creator logistics, content capture and approvals.
• Build repeatable production models for high-frequency activations.
• Own project financial management including estimates, forecasting and margins.
• Coordinate with production partners across fabrication, AV, lighting, venues and staffing.
• Mentor production team members and contribute to pitches and growth opportunities.

Skills

Experiential production

Budget management

Team leadership

Client communication

Risk assessment

Education

Bachelor's degree or equivalent

Job description

THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes.

Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team.

Job Summary

Office Policy:

Hybrid or Remote

Job Overview

The Director, Experiential Operations & Production is a senior production leader on THE·TEAM’s Experiential team, responsible for delivering exceptional live experiences from brief through execution. A key focus for this role is high-volume, quick-turn activations supporting media, influencer, creator and social-first campaigns, where compressed timelines, cultural relevance and social-first impact are central to success. This role helps ensure the right people, partners, processes and controls are in place to deliver safely, on time, on budget and to THE·TEAM’s quality standards, while strengthening production capabilities and supporting profitable growth.

• Open to Remote

What You’ll Do

• Lead end-to-end production and operations for experiential programs and live events, with a strong focus on high-volume, fast-turn activations supporting media, influencer, creator and social-first campaigns.
• Translate creative and campaign objectives into nimble, scalable production plans that can move quickly against compressed timelines while protecting quality, safety and budget discipline.
• Shape physical experiences to generate conversation, content, earned attention and measurable social-first impact, accounting for guest, talent and creator logistics, content capture, confidentiality and rapid approvals.
• Build repeatable production models for smaller-footprint, higher-frequency activations, including launches, pop-ups, press and influencer events, creator experiences, stunts and culturally responsive moments, while managing multiple concurrent programs.
• Own project financial management, including estimates, forecasting, change control, vendor commitments, reconciliation and margin performance, making smart tradeoffs when speed, scope and budget are under pressure.
• Build, negotiate with and manage a high-performing network of production partners across fabrication, scenic, AV, lighting, staging, graphics, technology, venues, labor and staffing, with the ability to mobilize quickly across markets.
• Uphold standards for production risk, safety, compliance and quality control; mentor production team members; improve ways of working; and bring production expertise to pitches, RFPs and growth opportunities.

What We’re Looking For

• 8+ years of progressively responsible experience in experiential, live event or integrated production, with significant agency experience leading both complex programs and high-volume, quick-turn activations.
• Deep production fluency across technical, scenic, fabrication, venue, labor, logistics and onsite operations, with strong judgment around feasibility, risk and problem-solving.
• Strong financial and commercial acumen, including managing significant budgets, negotiating vendor costs, controlling scope and delivering against profitability targets.
• Proven team leadership, with the ability to lead multidisciplinary teams, delegate effectively, give clear feedback and mentor developing talent.
• Strong senior client presence and communication skills, with the ability to navigate difficult conversations and influence decisions in fast-moving environments.
• Highly organized, calm under pressure and solutions-oriented, with the ability to anticipate risk, manage competing priorities and make sound decisions quickly.
• Willingness to travel and work flexible hours when live production requires it. Bachelor’s degree or equivalent professional experience preferred.

Base salary range: $130K - 150K,

plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
• Parental Leave: We provide paid parental leave to support your family during important life events.
• Retirement Plan: 401k plan including contribution matching.
• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
• Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more
• Commuter Benefits: Access support for travel and commuting needs, where available

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.