Senior Coordinator, Account Operations

Global Sports Jobs Limited; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

THE TEAM seeks a Senior Coordinator, Account Operations to support regional grocery store activations. You will manage inventory, shipping, scheduling and on-site event execution in collaboration with the brand team and clients.

Role requires AVL knowledge, strong organizational skills and the ability to travel as needed. You will work with logistics, creative and project teams to ensure flawless delivery across multiple events.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2+ years of event production or event management experience.
• Knowledge of AVL production equipment and basic technical production concepts.
• Self-motivated, proactive and fast to adapt in a fast-paced environment.
• Strong communication, critical thinking and relationship management skills.
• Ability to build and maintain relationships with clients, vendors and internal teams.
• Excellent organizational skills and solid project management abilities.
• Ability to lift up to 50 lbs and occasionally over 100 lbs with assistance.
• Willingness to travel up to 25%.

Responsibilities

• Support client activations from concept through onsite execution with the brand team.
• Attend meetings to understand objectives, scope, deliverables, and requirements.
• Coordinate with Creative team on event delivery and vendor needs; assist with renderings and build specs.
• Assist in determining staffing and scheduling by creating lists, schedules and layouts.
• Prepare activation materials and arrange transportation with Logistics and Operations.
• Manage asset inventory and report repair needs and shortages.
• Maintain organized client storage areas and transport vehicles.
• Support shipping, receiving and delivery of client premiums and event materials; travel as needed.
• Assist with loading/unloading and on-site management of events and tours.

Skills

Communication

Organization

Project management

Problem solving

Relationship management

Adaptability

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

AVL production equipment

Microsoft Office

Job description

About the Role

LIVE·TEAM is seeking a Senior Coordinator, Account Operations to support the delivery of best-in-class experiences for a regional grocery store client. The role is responsible for the maintenance and inventory of client assets and premiums, including receiving and shipping materials, making deliveries and pickups, supporting event scheduling, and preparing assets for events. The successful candidate will assist with event planning and production, attend events alongside the brand team and client, and help ensure activations are executed efficiently. This position requires up to 25% travel.

Key Responsibilities

• Support client activations from concept development through onsite execution in partnership with the brand team.
• Participate in client and internal meetings to understand project objectives, scope, deliverables, and technical, operational, creative and logistical requirements.
• Coordinate with the Creative team on event delivery and vendor installation needs, and support Project Managers and the internal Creative team with renderings, fabrication, signage, measurements and build specifications.
• Assist in determining event staffing needs and support event scheduling by creating lists, schedules and layouts for internal project needs.
• Prepare activation materials and partner with the Logistics and Operations teams to arrange transportation.
• Create Flex orders and partner with the Technical team to provide audio, video, lighting and other technical needs for events.
• Manage asset inventory by tracking assets and reporting repair needs, shortages, damage and other issues, and maintain accurate inventory records.
• Maintain and organise client storage areas, including warehouse bays and storage trailers, and keep client transportation vehicles clean, organised and in working order.
• Support shipping, receiving and delivery/pickup of client premiums and event materials, and travel as needed to collect items from the client's corporate headquarters.
• Assist with loading and unloading event vehicles, provide on-site management support, direct and delegate responsibilities to on-site staff, support setup and teardown, oversee safe loading procedures, support operational management of assigned events and tours, and perform other duties as assigned.

Required Experience & Qualifications

• Bachelor's degree or equivalent experience required.
• 2+ years of event production or event management required.
• General knowledge of AVL production equipment, with the ability to understand and communicate basic technical production with the internal team and clients.
• Self-motivated and proactive, with the ability to take initiative and adapt quickly in a fast-paced environment while maintaining a positive, solutions-oriented attitude.
• Strong communication, critical and creative thinking, and relationship management skills.
• Ability to build and maintain effective working relationships with clients, vendors, project managers and internal teams.
• Excellent organisational skills and a strong understanding of project management principles, including project planning, monitoring and execution.
• Advanced knowledge of Microsoft Office Suite.
• Ability to lift up to 50 lbs and occasionally lift and/or move objects that weigh more than 100 pounds with assistance.
• Willingness and ability to travel up to 25%.

Preferred Skills

• Experience with Flex is a plus.

About the Company

THE·TEAM operates at the epicentre of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM, a division of THE·TEAM, specialises in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.