Senior Conversational AI UX Designer (Remote)

Russell Tobin; Menlo Park (CA); Remote; USD 102,000 - 146,000; Full time

Job summary

Russell Tobin is seeking a Conversational AI / NLP Specialist (UX Designer III) to support internal AI products for Global People Operations. You will bridge business requirements and engineering with hands-on NLP and LLM‑based solutions.

This contract position offers remote work in the US, $90/hour on a W2 basis, and a duration through September 3, 2027. Ideal candidates will bring 5+ years of experience and a proven ability to translate complex needs into scalable AI architectures.

Qualifications

• 5+ years hands-on experience in Conversational AI in academic or professional settings.
• Experience with NLP, ML methods, text representations, or LLM-based solutions.
• Experience collaborating with business stakeholders, engineering teams and technical partners.
• Experience translating business requirements into technical solutions.
• Experience designing, testing, and delivering AI-powered conversational products.

Responsibilities

• Research and recommend industry best practices in Conversational AI.
• Apply NLP techniques to transform natural language data for classification.
• Collaborate with engineers and researchers to develop scalable AI solutions.
• Define technical direction and architecture for conversational assistants.
• Translate business requirements into system-level and functional specs.
• Develop and maintain conversation flow diagrams and technical docs.
• Support requirements gathering, user stories, estimates, and roadmapping.
• Design and lead A/B testing, usability testing, QA and evaluation activities.
• Analyze testing results and improve conversational AI solutions.
• Develop proofs of concept and pilot solutions with cross-functional teams.
• Educate stakeholders on conversational AI design principles and best practices.

Skills

Conversational AI

NLP

LLM-based solutions

UX design principles

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Master's degree preferred

Job description

Russell Tobin is seeking a Conversational AI / NLP Specialist (UX Designer III) to support internal AI products for Global People Operations. You will bridge business requirements and engineering with hands-on NLP and LLM‑based solutions.

This contract position offers remote work in the US, $90/hour on a W2 basis, and a duration through September 3, 2027. Ideal candidates will bring 5+ years of experience and a proven ability to translate complex needs into scalable AI architectures.