Conversational AI UX Designer

Experis; Menlo Park (CA); Remote; USD 96,000 - 117,000; Full time

Benefits offered by this job

Paid Time Off

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Award

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k) Plus Match

Weekly Pay

Job summary

Global People Operations is seeking a UX Designer III to contribute to the Product Design & Applied AI team, focusing on conversational AI and NLP with strong analytics and ML skills. The role requires collaboration with stakeholders and engineering partners to scope, design, test, and deliver scalable AI solutions.

The position is remote with a 9-month contract duration, paying $70-85 per hour depending on AI experience. Minimum 5+ years of experience is expected.

Qualifications

• Hands-on experience with conversational AI / NLP.
• Ability to bridge business and engineering teams.
• Familiarity with AI architecture and evaluation.

Responsibilities

• Support delivery of internal Conversational AI & NLP products and services by designing end-to-end conversational experiences for scalable self-service.
• Research and share industry best practices to elevate conversational AI in HR.
• Use NLP to transform language data for classification algorithms and improve assistant performance.
• Collaborate with engineers and applied research scientists to deliver scalable AI systems.

Skills

AI solutions

Link between business and engineering

AI architecture

Job description

Our client, Global People Operations is seeking a UX Designer III to join their team. As a UX Designer III, you will be part of the Product Design & Applied AI team supporting Global People Operations functions. The ideal candidate will have hands-on conversational AI and NLP expertise, strong statistical analysis and machine learning skills, and the ability to collaborate across business stakeholders and engineering partners to scope, design, test, and deliver scalable AI solutions.

Job Title: Conversational AI UX Designer

Location: Remote

Contract Duration: 9 months, chance of extension

Pay Range: $70-85/hr depending on AI experience

Minimum Years of Experience: 5+ years

Top 3 must-have HARD skills

• Hands-on experience with AI solutions (conversational AI / NLP)
• Can act as the link between business and engineering teams
• Comfortable with AI architecture and evaluation

Nice to have skills

• Salesforce experience
• Experience with workforce optimization projects
• Experience leading a pod or project

What's the Job?

• Support delivery of internal Conversational AI & NLP products and services for Global People Operations by designing end-to-end conversational experiences that enable scalable self-service.
• Research and share industry best practices and cutting-edge approaches to elevate conversational AI beyond traditional HR practices, with a focus on compassionate customer support.
• Use NLP techniques to transform natural language data into representations that feed classification algorithms and improve assistant performance.
• Collaborate with engineers and applied research scientists to deliver efficient algorithms and robust systems that scale to support global employees.
• Translate high-level business requirements into detailed system-level and functional requirements, including creating and refining flow diagrams and documentation that communicate complete conversational system behavior.

What's Needed?

• 5+ years of experience solving problems with Conversational AI in an academic or professional setting, with hands-on work in conversational AI, NLP, or LLM-related systems.
• Demonstrated ability to apply strategy and user-centered approaches, using insights to guide design decisions and iteration.
• Strong statistical analysis skills and practical knowledge of machine learning methods and text representation techniques.
• Ability to collaborate effectively across design, product, data, and engineering partners in an agile environment, including scoping, testing, and delivery.
• Knowledge of UX design principles, standards, and best practices, with the ability to connect individual work to broader ecosystem and platform strategy.

What's in it for me?

• Opportunity to build and refine conversational assistants that support global People Operations with customer-centric, highly usable experiences.
• Work directly with engineers and applied research scientists to help deliver efficient, scalable AI systems.
• Own technical direction for conversational assistant experiences, including requirements, documentation, and system-level thinking.
• Contribute to proof of concepts and pilots by partnering with cross-functional teams to validate approaches.
• Grow influence across the organization by educating stakeholders on key conversation design tenets and best practices.

Upon Completion Of Waiting Period Consultants Are Eligible For

• Paid Time Off
• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.