Senior Conversational AI Designer - Healthcare Tech

ZipStaff Inc.; Minneapolis (MN); Presencial; USD 96.000 - 165.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

401(k) + 401(k) matching

Paid time off

Referral Program

Descripción de la vacante

ZipStaff Inc. is seeking a Senior Conversational AI Designer to lead complex chat and voice experiences for a healthcare technology client in the U.S. You will partner with product and engineering to craft natural dialogue strategies and intuitive AI-driven solutions.

A strong portfolio demonstrating conversational work is required. The role emphasizes owning the design of AI conversations that align with brand voice and customer needs, delivering seamless interactions across platforms.

Formación

• 4+ years designing complex chat and voice experiences.
• 1+ year designing AI conversational solutions.
• Experience with LLMs, bot platforms, and prompt engineering.
• Ability to partner with engineering, product, and business teams.
• Digital portfolio or work samples required.

Responsabilidades

• Serve as the primary conversational design expert for product and engineering teams.
• Design complex chat and voice conversational experiences, including AI- and LLM-powered solutions.
• Anticipate customer needs and intents and develop intuitive, natural dialogue strategies.
• Craft conversations and logic that align with strategy while following voice, tone and brand standards.
• Translate insights from engineering, product and business stakeholders into conversational solutions.

Conocimientos

Chat & voice design

LLMs & AI concepts

Prompt engineering

Cross-functional collaboration

Portfolio of AI/conversational work

Herramientas

Bot platforms

Dialogue management

Descripción del empleo

ZipStaff Inc. is seeking a Senior Conversational AI Designer to lead complex chat and voice experiences for a healthcare technology client in the U.S. You will partner with product and engineering to craft natural dialogue strategies and intuitive AI-driven solutions.

A strong portfolio demonstrating conversational work is required. The role emphasizes owning the design of AI conversations that align with brand voice and customer needs, delivering seamless interactions across platforms.