Senior Conversational AI Designer

ZipStaff Inc.; Minneapolis (MN); Sur place; USD 96 000 - 165 000; Temps partiel

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

401(k) + 401(k) matching

Paid time off

Referral Program

Résumé du poste

ZipStaff Inc. is seeking a Senior Conversational AI Designer to lead complex chat and voice experiences for a healthcare technology client in the U.S. You will partner with product and engineering to craft natural dialogue strategies and intuitive AI-driven solutions.

A strong portfolio demonstrating conversational work is required. The role emphasizes owning the design of AI conversations that align with brand voice and customer needs, delivering seamless interactions across platforms.

Qualifications

• 4+ years designing complex chat and voice experiences.
• 1+ year designing AI conversational solutions.
• Experience with LLMs, bot platforms, and prompt engineering.
• Ability to partner with engineering, product, and business teams.
• Digital portfolio or work samples required.

Responsabilités

• Serve as the primary conversational design expert for product and engineering teams.
• Design complex chat and voice conversational experiences, including AI- and LLM-powered solutions.
• Anticipate customer needs and intents and develop intuitive, natural dialogue strategies.
• Craft conversations and logic that align with strategy while following voice, tone and brand standards.
• Translate insights from engineering, product and business stakeholders into conversational solutions.

Connaissances

Chat & voice design

LLMs & AI concepts

Prompt engineering

Cross-functional collaboration

Portfolio of AI/conversational work

Outils

Bot platforms

Dialogue management

Description du poste

Job Title: Senior Conversational AI Designer.

Location: Minnesota.

Employment Type: W2 Contract.

Duration: 4 months.

About the Opportunity:

ZipStaff is hiring a Senior Conversational AI Designer for our client, a leading U.S. healthcare technology organization. As the primary design expert, you will partner with product and engineering teams to craft exceptional chat and voice experiences, anticipating customer needs and intents and building intuitive dialogue strategies that feel natural and seamless. Candidates selected for an interview will complete a mandatory identity verification process.

What You'll Do:

• Serve as the primary conversational design expert for product and engineering teams.
• Design complex chat and voice conversational experiences, including AI- and LLM-powered solutions.
• Anticipate customer needs and intents and develop intuitive, natural dialogue strategies.
• Craft conversations and logic that align with strategy while following voice, tone and brand standards.
• Translate insights from engineering, product and business stakeholders into conversational solutions.

Required Qualifications:

• 4+ years of hands-on experience designing highly complex chat and voice conversational experiences.
• 1+ year of hands-on experience designing innovative conversational AI solutions.
• Proven knowledge of LLMs, bot platforms and prompt engineering best practices.
• Demonstrated ability to partner with engineering, product and business stakeholders.
• Strong ownership, problem-solving and decision-making skills.
• A digital portfolio or work samples of relevant AI/conversational projects.

Benefits:

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• 401(k) + 401(k) matching.
• Paid time off.
• Referral Program.

About ZipStaff:

ZipStaff connects skilled technology professionals with leading organizations across the United States, matching top talent with impactful contract and full-time opportunities.