Senior Conversational AI & Cloud Engineer

Equifax Inc.

Alpharetta (GA)

On-site

USD 140,000 - 175,000

Full time

4 days ago

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Benefits offered by this job

Equifax wellness program

Job summary

Equifax Inc. is seeking a Senior Software Engineer to design, build, and operate scalable conversational AI systems and virtual agents. You will architect multi-turn dialogues, manage state, and integrate with enterprise databases and CRMs.

The role emphasizes serverless backends, CI/CD automation with Jenkins, and strong security practices. The ideal candidate has 7+ years in software engineering, hands-on cloud-native experience (GCP/AWS/Azure), and proficiency in Python, Node.js/TypeScript,

Qualifications

Bachelor’s degree in CS/SE or equivalent experience.
7+ years of software engineering in scalable, cloud-native solutions.
5+ years producing production code in Python, Node.js/TypeScript, or Java.
3+ years on Google Cloud Platform including encryption basics.
Experience with IVR/contact center systems.
Experience building conversational AI on enterprise platforms (Dialogflow, AWS Lex, Azure Bot Service, Rasa, etc.).
Experience with Jenkins CI/CD, containers, and IaC (Terraform).
Experience designing REST/gRPC APIs, webhooks, and middleware patterns.

Responsibilities

Design, develop, and operate high-scale conversational AI apps and virtual agents.
Architect multi-turn dialogue flows, state management, and routing.
Build, deploy, test, and maintain serverless webhooks, microservices, and APIs.
Build and automate CI/CD pipelines using Jenkins for configurations and deployments.
Establish security, identity management, and data encryption controls across platforms.
Collaborate across teams to integrate with enterprise databases and internal systems.