Senior Conversational AI Engineer

Testing Site - JPMC; New York (NY); On-site; USD 154,000 - 185,000; Full time

Job summary

Testing Site - JPMC is seeking an experienced AI Solutions Engineer to design, develop, and implement conversational AI across platforms. You will collaborate with product managers, UX/UI designers, and engineers to define flows and ensure reliable performance.

The role involves integrating agents with AWS and other cloud services, improving flows from feedback data, and maintaining documentation and best practices for conversational AI systems.

Qualifications

• Master's degree in Engineering Science or IT with 3 years of related experience.
• Bachelor's degree in Engineering Science or IT with 5 years of related experience.

Responsibilities

• Design, develop, and implement conversational AI solutions.
• Define flows and user experiences with product and design teams.
• Integrate agents across platforms and services for reliability.
• Improve conversations using feedback and interaction data.
• Develop and maintain system documentation and best practices.
• Troubleshoot issues to ensure high availability.

Skills

Conversational AI design

Python

Splunk

AWS

REST APIs

VoiceFlow

Confluence

DialogFlow

Rasa

Kubernetes

Docker

Education

Master's degree in Engineering Science / IT

Bachelor's degree in Engineering Science / IT

Tools

AWS

Cloud Foundry

Docker

Kubernetes

IntelliJ

REST APIs

Job description

Testing Site - JPMC is seeking an experienced AI Solutions Engineer to design, develop, and implement conversational AI across platforms. You will collaborate with product managers, UX/UI designers, and engineers to define flows and ensure reliable performance.

The role involves integrating agents with AWS and other cloud services, improving flows from feedback data, and maintaining documentation and best practices for conversational AI systems.