Senior Conversational AI Engineer - 4-Day, Friday Remote

Equifax; Alpharetta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Equifax in Alpharetta, GA is seeking a Senior Software Engineer with hands-on development skills to work on high-impact projects. You will join a team of talented engineers applying cutting-edge technologies in a collaborative, fast-paced environment.

You’ll design, build, and operate scalable AI and cloud-native solutions, drive CI/CD with Jenkins, and contribute to architecture discussions. In‑person interviews are required, with in-office collaboration Monday–Thursday and Friday flexibility

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience.
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Responsibilities

• Design, develop, and operate high-scale conversational AI applications, virtual agents, and interactive assistants.
• Architect multi-turn dialogue flows, state management, context retention, and intent/entity routing.
• Design, deploy, test, and maintain serverless fulfillment webhooks, microservices, and backend APIs.
• Build, maintain, and automate CI/CD pipelines using Jenkins for building, testing, and deploying virtual agent configurations and fulfillment services.
• Establish enterprise security, identity management, and data encryption controls across conversational platforms and integrations.
• Build scalable pipelines for conversational data, telemetry, analytics, and knowledge store integrations (e.g., RAG patterns).
• Apply modern software development practices (serverless computing, microservices architecture, Jenkins CI/CD pipelines, infrastructure-as-code).
• Participate in technology roadmap and architecture discussions to turn business requirements into production-ready virtual agents.
• Work across teams to integrate conversational interfaces with enterprise databases, CRMs, and internal systems.
• Triage product or system issues and debug, track, and resolve performance bottlenecks across webhooks and service integrations.
• Manage project priorities, deadlines, and deliverables within a collaborative engineering environment.
• Actively participate in Sprint planning, Sprint Retrospectives, and Agile team activity.

Skills

Agile methodologies

Sprint planning

Team collaboration

Education

Bachelor's degree in Computer Science or equivalent

Tools

Python

Node.js/TypeScript

Java

AWS

GCP

Azure

Jenkins

Terraform

Docker

Kubernetes

Dialogflow / AWS Lex / Azure Bot Service

REST/gRPC APIs

Job description

Equifax in Alpharetta, GA is seeking a Senior Software Engineer with hands-on development skills to work on high-impact projects. You will join a team of talented engineers applying cutting-edge technologies in a collaborative, fast-paced environment.

You’ll design, build, and operate scalable AI and cloud-native solutions, drive CI/CD with Jenkins, and contribute to architecture discussions. In‑person interviews are required, with in-office collaboration Monday–Thursday and Friday flexibility