Senior Conversational AI Architect

Centraprise; Santa Clara (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Centraprise in Santa Clara, CA seeks a Conversational AI Solution Architect to design and implement production-grade voice and agentic systems. You will leverage Google Enterprise CX tools, integrate telecom APIs, and mentor client teams to scale delivery.

The role targets senior engineers with hands-on experience in Dialogflow CX, Agent Assist and related platforms, driving complex projects from concept to deployment.

Qualifications

• Production-grade experience building voice/agentic systems using Google Enterprise CX tools.
• Formally assessed engineers (Google AI/FDE Bootcamp certified or internal rigorous engineering benchmark scores above 80%).
• Telecom APIs integration and enterprise architecture experience.
• Senior talent capable of driving initiatives independently within delivery teams and upskilling client co-delivery counterparts.

Skills

Conversational AI

Agentic depth

Production-grade AI

Telecom integration

Mentorship

Tools

Dialogflow CX

CX Agent Studio

SCRAPI

Agent Assist

CCaaS

Job description

Centraprise in Santa Clara, CA seeks a Conversational AI Solution Architect to design and implement production-grade voice and agentic systems. You will leverage Google Enterprise CX tools, integrate telecom APIs, and mentor client teams to scale delivery.

The role targets senior engineers with hands-on experience in Dialogflow CX, Agent Assist and related platforms, driving complex projects from concept to deployment.