Senior Convention Services Manager

Hilton Dallas/Rockwall Lakefront; Rockwall (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Sales Bonus Plan

Job summary

Driftwood Hospitality Management seeks an experienced Convention Services/Events Manager to coordinate company-wide events, from pre-event planning to post-event execution. You will work with sales, catering and hotel departments to maximize revenue while delivering a superior guest experience.

The role requires 2+ years in hotel catering or convention services, and strong leadership, communication, and problem-solving abilities to ensure seamless, high-quality events that align with brand

Qualifications

• 2+ years in hotel catering or convention services.
• Proven ability to manage group events and ensure quality service.
• Strong communication and problem-solving skills.

Responsibilities

• Plan, upsell and detail programs with clients, including space, times, equipment, menus, and decor.
• Coordinate with sales, catering and hotel departments to ensure seamless events.
• Monitor group room blocks and maximize revenue while controlling costs.
• Lead pre/post-event meetings and serve as liaison with clients throughout the event lifecycle.
• Ensure guest satisfaction and maintain brand standards across all events.

Skills

Event planning

Upselling & revenue

Client relations

Team leadership

Tools

Delphi

MS Word

Excel

PowerPoint

Job description

Driftwood Hospitality Management seeks an experienced Convention Services/Events Manager to coordinate company-wide events, from pre-event planning to post-event execution. You will work with sales, catering and hotel departments to maximize revenue while delivering a superior guest experience.

The role requires 2+ years in hotel catering or convention services, and strong leadership, communication, and problem-solving abilities to ensure seamless, high-quality events that align with brand