Senior Controls & QA Lead, Global Financial Crimes

Bank of America; Phoenix (AZ); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Bank of America in Phoenix seeks a risk and controls professional to drive internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. You will analyze data, monitor controls, and support QA and governance activities.

Candidates bring strong analytical thinking, attention to detail, and experience with testing, issue management, and process improvement. This full-time role offers in-office collaboration and growth opportunities.

Qualifications

• Experience in designing and evaluating risk and control environments.
• Ability to monitor, test, and report on controls and QA activities.
• Strong data-driven approach to identify issues and remediation opportunities.
• Proven ability to support regulatory exams, internal audits, and governance reporting.

Responsabilités

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness.
• Performs QA activities including executing on controls, managing cases, and reporting results.
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting.

Connaissances

Controls Management

Issue Management

Monitoring/Testing

Quality Assurance

Risk Management

Analytical Thinking

Attention to Detail

Critical Thinking

Problem Solving

Written Communications

Decision Making

Innovative Thinking

Prioritization

Description du poste

Bank of America in Phoenix seeks a risk and controls professional to drive internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. You will analyze data, monitor controls, and support QA and governance activities.

Candidates bring strong analytical thinking, attention to detail, and experience with testing, issue management, and process improvement. This full-time role offers in-office collaboration and growth opportunities.