Operational Controls & Risk Lead

Bank of America; Chandler (AZ); On-site; USD 95,000 - 135,000; Full time

Job summary

Bank of America in Chandler, AZ is seeking a role to lead internal control discipline within a Line of Business or Enterprise Control Function. The position focuses on executing testing, monitoring, and remediation to align with enterprise standards and regulatory expectations.

The ideal candidate will have a strong background in control testing, root cause analysis, and remediation delivery, collaborating with business leaders to reduce risk and improve processes.

Qualifications

• Experience executing control testing and QA reviews.
• Knowledge of risk and control frameworks and issue management.
• Identify control gaps and remediation opportunities.
• Experience with root cause analysis and remediation planning.
• Strong communication for executive audiences.

Responsibilities

• Execute control testing, monitoring, and validation activities to assess the effectiveness of operational and regulatory controls.
• Identify risks, control gaps, process breakdowns, and emerging issues through testing and engagement.
• Partner with business leaders to evaluate control environments and implement risk mitigation.
• Support Operational Excellence initiatives by streamlining processes and improving control effectiveness.
• Conduct root cause analysis and develop recommendations to address deficiencies.
• Facilitate risk assessments, process reviews, and control evaluations across functions.
• Promote proactive risk identification and continuous improvement of controls.

Skills

Control testing

Quality assurance

Risk-based assessments

Issue management

Root cause analysis

Stakeholder influence

Analytical thinking

Communication skills

Prioritization

Tools

MS Word

Excel

PowerPoint

Job description

Bank of America in Chandler, AZ is seeking a role to lead internal control discipline within a Line of Business or Enterprise Control Function. The position focuses on executing testing, monitoring, and remediation to align with enterprise standards and regulatory expectations.

The ideal candidate will have a strong background in control testing, root cause analysis, and remediation delivery, collaborating with business leaders to reduce risk and improve processes.