Senior Content Strategist: AI-Driven Experience & Strategy

ADP; Roseland (NJ); On-site; USD 93,000 - 230,000; Full time

Benefits offered by this job

Medical

Dental insurance

Vision insurance

Matched retirement savings

Wellness program

Paid holidays & time off

Job summary

ADP is seeking a Lead Content Strategist to guide content strategy and portfolio planning across multiple business units. You will partner with Content Architecture, Information Architecture, Analytics, Product, and Operations teams to ensure content initiatives drive measurable business value and AI readiness.

The role combines strategic consulting, governance, and cross-functional leadership, with a focus on prioritizing content investments and delivering scalable content experiences for

Qualifications

• 8–10+ years of experience in content strategy, knowledge management, content design, content operations, or related disciplines.
• Experience partnering with senior business leaders and stakeholders in a consultative capacity.
• Familiarity with structured content principles, information architecture, taxonomy, metadata, and governance concepts.

Responsibilities

• Serve as the primary content strategy partner to assigned business units, translating goals into actionable strategies.
• Lead discovery sessions, stakeholder interviews, and workshops to identify needs and opportunity areas.
• Develop roadmaps and prioritization frameworks aligning content investments with business value.
• Define success measures and collaborate with analytics to evaluate content performance.
• Partner with AI program teams to ensure content supports AI and human consumption.

Skills

Content strategy

Stakeholder management

Analytics

AI readiness

Tools

Salesforce Knowledge

SharePoint

DataBricks

Job description

ADP is seeking a Lead Content Strategist to guide content strategy and portfolio planning across multiple business units. You will partner with Content Architecture, Information Architecture, Analytics, Product, and Operations teams to ensure content initiatives drive measurable business value and AI readiness.

The role combines strategic consulting, governance, and cross-functional leadership, with a focus on prioritizing content investments and delivering scalable content experiences for